1. Introduction
These Terms and Conditions ("Terms") govern your access and use of the Service-Plus Connect application ("Application"), including the website, mobile application, and any related services offered by Service-Plus Connect. By accessing or using the Application, you agree to be bound by these Terms.
2. Binding Agreement
These Terms constitute a binding agreement between you and Service-Plus Connect. If you disagree with any part of these Terms, you may not access or use the Application.
3. Eligibility
The Application is only available to users who are 18 years of age or older and have the legal capacity to enter into binding contracts. By using the Application, you represent and warrant that you meet all of the foregoing eligibility requirements.
4. Service-Plus Connect Obligations
Application Maintenance: Service-Plus Connect will use commercially reasonable efforts to maintain the Application and ensure its availability. Vetting Vendors: Service-Plus Connect will use commercially reasonable efforts to vet service providers ("Vendors") listed on the Application. Customer Support: Service-Plus Connect will provide customer support to assist you with any questions or concerns you may have regarding the Application or your bookings.
5. Vendor Obligations
Qualifications: Vendors must be qualified and licensed to perform the services they offer and comply with all applicable laws and regulations. Service Quality: Vendors must provide services in a professional, courteous, and timely manner. Communication: Vendors must communicate effectively with customers regarding bookings, service schedules, and any changes. Insurance: Vendors must maintain appropriate insurance coverage as required by Service-Plus Connect. Compliance with Terms: Vendors must comply with all applicable provisions of these Terms.
6. Customer Obligations
Account Information: You are responsible for maintaining the accuracy and completeness of your account information. Booking Information: You are responsible for providing accurate and complete information when booking services. Respectful Conduct: You must treat Vendors with respect and courtesy during all interactions. Payment: You are responsible for timely payment for all services booked through the Application. Compliance with Terms: You must comply with all applicable provisions of these Terms.
7. Bookings
Bookings for services can be made through the Application. Bookings are subject to availability and Vendor confirmation.
8. Financial and Payment Terms
Payment Processing: Service-Plus Connect may use a third-party payment processor to facilitate payments for services booked through the Application. Payment Methods: The available payment methods may be subject to change. Fees: Some services may have additional fees associated with them, which will be clearly disclosed during the booking process.
9. Intellectual Property
The Application and all of its content, including logos, trademarks, and copyrights, are the property of Service-Plus Connect or its licensors. You are not granted any right, title, or interest in the Application or its content other than the limited right to access and use the Application in accordance with these Terms.
10. Disclaimer of Warranties
THE APPLICATION AND ALL SERVICES PROVIDED THROUGH THE APPLICATION ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SERVICE-PLUS CONNECT DOES NOT WARRANT THAT THE APPLICATION WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE.
11. Limitation of Liability
SERVICE-PLUS CONNECT SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APPLICATION OR THE SERVICES BOOKED THROUGH THE APPLICATION, EVEN IF SERVICE-PLUS CONNECT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12. Indemnification
You agree to indemnify, defend, and hold harmless Service-Plus Connect, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, including attorney's fees, arising out of or in connection with your use of the Application or your violation of these Terms.
13. Term and Termination
These Terms will remain in full force and effect so long as you continue to use the Application. Service-Plus Connect may terminate your access to the Application at any time for any reason, with or without notice. You may terminate these Terms by ceasing to use the Application.
14. Dispute Resolution
We shall ensure that your complaint is resolved within timelines prescribed by applicable laws.
15. Modification of These Terms
Service-Plus Connect reserves the right to modify these terms at any time. We will notify users of any changes by posting the updated terms on the application. Continued use of the application after any such changes constitutes your acceptance of the new terms.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact us at support@serviceplusconnect.com.