Service Plus Connect Privacy Policy

Service Plus Connect ( " Service Plus Connect ,SPC " we," " us," or " our") respects the privacy of our users (" you " or " your " ). This Privacy Policy describes how we collect, use, disclose, and store your personal information when you use our website, mobile application, and related services (collectively, the " Application ").

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

We collect several types of information when you use the Application:

  • Information You Provide:
    • Registration Information: When you create an account, you may provide us with information such as your name, email address, phone number, and password.
    • Booking Information: When you book a service, you may provide us with information such as the service requested, date and time, location, and any special requests.
    • Profile Information: You may choose to provide additional information to your profile, such as your address and preferred payment methods.
    • Communications: When you communicate with us through the app such as through our in-app messaging, customer support team, you may provide us with information about your request or inquiry.
    • Job Candidates: If you apply for a job at Service_Plus Connect, we may collect information related to your application, such as your resume, cover letter, work history, and references.
  • Information Collected Automatically:
    • Log Data: When you use the website, we may automatically collect certain information about your device and activity. This information may include your IP address, browser type, operating system, access times, and pages you visited.
    • Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your use of the website. These technologies help us recognize you across devices, understand how you use our application, and improve your experience.

Use of Your Information

We use your information for the following purposes: To provide and operate the application and deliver the services you request; To process your bookings and payments; To communicate with you about your bookings and account; To respond to your inquiries and requests; To send you promotional emails and marketing communications (with your consent); To personalize your experience on the application; To analyze how the Application is used and improve our services; To comply with legal and regulatory requirements.

Sharing of Your Information

Service_Plus Connect may share your information with third-party service providers who assist us in delivering our services, ensuring the quality and efficiency of our application. Additionally, we may disclose your information if required by law or to protect the rights and property of Service_Plus Connect. We will not share your personal information with any third-party for marketing purposes without your consent.

Your Choices

You have choices regarding your information: Account Settings: You can access and update your account information through your account settings. Marketing Communications: You can opt out of receiving promotional emails and marketing communications from us by clicking the 'unsubscribe' link in any such communication. Cookies: You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Application.

Data Security

We are committed to safeguarding the security of your information. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. The application is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the application and notify you by email if there are any material changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@serviceplusconnect.com.